A Short Course On ‘Effective Leadership’
The 6 most important words – “I admit I made a mistake.”
The 5 most important words – “I am proud of you”
The 4 most important words – “What is your opinion?”
The 3 most important words – “If you please.”
The 2 most important words – “Thank you.”
The 1 most important word – “We.”
And the least most important word is, “I”
by John Adair
